This is the second reason why

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How to do? The discussion here is a little more complex and is based on trust. You can certainly try to make agreements with the most convenient courier to try to lower the shipping cost to a more easily digestible figure (between 4.90 and 6.90 euros is usually accepted by most people). Then it is necessary to reassure users with clear messages that indicate the ease of returning the product if non-compliant, the ease of obtaining assistance in the event of problems or exchange of goods and a whole series of services that make the buyer feel safe.


This message needs to be clear before the user even Phone Number List the purchasing process. You can convey it on the site, on the product page, on your social accounts and wherever your brand appears. In simple words, the user must come to think: "yes, it is true that I pay the shipping costs, but it is also true that I will not have problems if something goes wrong because I trust ". Delivery times too long Always remaining within the scope of deliveries, a small percentage of users abandon the products in the cart because the delivery times are longer than desired .




We always return to Amazon, which has accustomed most people to receiving goods the next day (and consider that Amazon also suffers from cart abandonment phenomena when the products are not Prime and shipments take longer than 2 days). To date, however, users who purchase outside of Amazon are inclined to wait a maximum of 4-5 days, although it always depends on the type of item. For example, if you make your products to order or if your products need to be customized based on the buyer's instructions, the times can be extended considerably. On the contrary, for consumer goods, fast shipments are expected.