Speed complexity and a globalized network of relationships make high demands and require foresight. There are usually no blueprints for market changes whether in the form of new innovative market participants or as a result of the consequences of climate change. As a result the way strategy consulting works is also gradually changing . Agile methods are increasingly being used to achieve goals such as growth through and with sustainability climate neutrality purpose and customer centricity.
These are characterized by high flexibility transparency personal responsibility speed and a focus on C Level Contact List goals and solutions. Against the background of all these challenges it is definitely advisable to be accompanied by a strategy consultant . Customer communication - tips rules and no-gos “One cannot not communicate!” – this famous quote by Paul Watzlawick illustrates the importance of excellent customer communication wrong. However if you think about it and show empathy and openness towards your customers you can gain a lot.
Contents Importance of customer communication Why do you need professional and strategic customer communication Channels of customer communication central rules of customer communication Tips for your customer communication Customer communication no-gos Importance of customer communication Customer communication includes all communicative activities of a company.